Quality
Everything we sell is made in China. But then isn't almost everything, even quality European and
Japanese equipment, actually made in China these days?
Without further arguments we can say 2 things:
Firstly all our
flash units use high quality European capacitors and high quality
flash tubes from the USA. These are the main components that
affect the quality of lighting.
Secondly after selling hundreds of flash units over 2 years we
had exactly 5 dead or partly dead units in our workshop. One was
DOA. We haven't opened it up yet, it may be simple to fix. With
another, the customer admitted dropping it from a height...but we
replaced it for free anyway! The other 3 are all functional but
have minor problems so we just use them in our own studio. Such a
low fault rate makes us confident to offer 2 year
warranty!
Availability
Items in our Products section may not always be in stock. You can
check availability by looking at current listings in our eBay store StudioGear-Australia
or you can ask us via email, fax or phone.
Spares
We stock items such as spare flash tubes and modelling bulbs for all
our flash units.
Warranty
2 years unconditional no questions asked warranty is
offered on almost all our products. Unless a fault is very minor
such as a blown fuse or a loose wire, a faulty item will be
replaced with a new item. If exactly the same item is not in stock
you would be offered the choice of an equivalent model or complete
cash refund. |